Product Description

Tellers’ Workplace Automation and Administration

SmartSafe.iQ

The solution is intended to manage ATSs and attached peripherals in order to automate cash deposit / withdrawal operations at bank branches, post offices etc. The system can be implemented as standalone or integrated into Bank Information System (BIS).

SmartSafe.iQ Implementation Empowers to:
  • automate cash operations at bank branches
  • simplify and enhance tellers’ work
  • eliminate the need for end-day replenishments as well as business day openings and closures
  • reduce possible human errors
  • prevent frauds and illegal financial transactions
  • control cash balance
  • modernize branch design

Video

SmartSafe.iQ Video

Functions and Advantages

The solution enables all necessary functions of ATS administration and automation
Multi-vendor

The solution supports ATSs of world’s leading manufacturers, including Diebold Nixdorf, CTS, DoCash, Glory, De La Rue, Talaris, Vertera. The list of supported hardware is constantly expanded. Integration with any new hardware takes 2-3 months.

Multicurrency

SmartSafe.iQ supports simultaneous Automated Teller Safe operations with up to 4 different currencies.

Мulti-denomination

The solution recognizes banknotes of up to 128 different denominations.

Integration with BIS

SmartSafe.iQ offers various types of integration with Bank Information System (BIS): WEB services, Stored Procedures, JMS, DLL. Integration with the following BISs - Colvir CBS-3, Forpost, ODB, DCS, Platon, М-БАНК, Oracle Flexcube, Finacle, BISQUIT, Atlas II - has been implemented. Any new integration takes 2-3 months.

Data Security

Data transfer is performed under the SSL protocol. Security certificates are generated in the system and loaded from external systems.

Centralized Management

SmartSafe.iQ provides the centralized control of all cash operations.

Flexible Configuration

The possibility of connecting tellers’ work places in general network allows the staff to switch between ATSs as well as to connect ATSs with other peripherals (coin dispenser, display, camera, card reader) under the SSL protocol.

Full Amount Withdrawal / Dispense: Notes and Coins

For banks, seeking the full automation of tellers’ work places SmartSafe.iQ includes coin dispenser support feature, enabling tellers to issue the whole amount of cash in notes and coins alike.

 

Reports and Documents

The solution provides a wide range of various reports and operational documents. In case of demand for extra reports the complimentary Dashboard.iQ analytical module allows to make any reports needed.

Video Security

The integration with video-monitoring solution ATMeye.iQ is a next step to secure the tellers’ workplaces.

Schemes of Solution

SmartSafe.iQ can be implemented in the following ways:

Integrated

Integrated


SERVER SmartSafe.iQ – SmartSafe.iQ application server
BIS SERVER – server of the Banking Information System.
OPERATOR’S WORKPLACE is the cashier’s / administrator’s / collector’s workplace in BIS.
ATS – automated teller safe from different manufacturers (Diebold Nixdorf, CTS, DoCash, DeLaRue, Talaris, etc.).
IP CAMERA – surveillance camera in the bank branch.
COIN DISPENSER – peripheral device for dispensing coins.
EXTERNAL DISPLAY – peripheral device to display information about operations.

Standalone

Standalone


OPERATOR’S WORKPLACE is the cashier’s / administrator’s / collector’s workplace in BIS.
ATS – automated teller safe from different manufacturers (Diebold Nixdorf, CTS, DoCash, DeLaRue, Talaris, etc.).
IP CAMERA – surveillance camera in the bank branch.
COIN DISPENSER – peripheral device for dispensing coins.
EXTERNAL DISPLAY – peripheral device to display information about operations.

Mobile SmartSafe.iQ

New Opportunities for ATS
Mobile Application
Mobile SmartSafe.iQ is a new payment infrastructure for ATS and mobile devices.

Highly convenient and secure Mobile SmartSafe.iQ combines the functions of recycling ATM, self-service payment kiosk, currency exchange machine and offers these services in a user-friendly smartphone interface.

The main benefits of Mobile SmartSafe.iQ are:
  • Partial Bank Branch Staff Duties
    Transfer to ATS

  • Hardware Costs Cuts

  • Availability of the Real Time Entire
    ATS Network Monitoring

  • Additional Innovative
    Functions

Related Products

.iQ Product Family

Cash Management.iQ – Cash Flow Optimization

Cash Management.iQ is a software solution belonging to .iQ product family, developed to automate and optimize the processes related with cash flow at all cash deposit / withdrawal points. This solution allows maintaining optimal amounts of cash in the whole network of ATMs, ATSs, vaults and bank branches.Read more about Cash Management.iQ

Payments.iQ – Value Added Services Management

Payments.iQ is a full-featured software solution for arranging of receiving payments (for utilities, taxes, penalties), selling all kinds of electronic services (e.g. tickets, recharge codes, vouchers, utilities and so on.), retail banking automation, network management of information and payment terminals and ATMs.Read more about Payments.iQ

Dashboard.iQ – Business Analytics

Dashboard.iQ – control center for different modules of .iQ platform, based on the latest technology, providing quick access to information influencing the decision making process.(client-server mode or HTTPS protocol).Read more about Dashboard.iQ

ATMeye.iQ – Fraud Prevention and Videomonitoring

ATMeye.iQ is an integrated hardware and software solution that provides additional safety and security for self-service devices and their users. The system monitors events in and around self-service devices 24/7, thereby reducing the risk of fraud and vandalism and helping to resolve disputes with customers.Read more about ATMeye.iQ

ProView – Self-service Devices Network Monitoring

ProView is monitoring and IT service management software for self-service systems. ProView provides extensive functions covering administration, monitoring and control of self-service networks to ensure that they deliver maximum performance and availability. Read more about ProView

<span style="color: #333333">Cash Management<sup>.iQ</sup></span> – Cash Flow Optimization

Cash Management.iQ – Cash Flow Optimization

Cash Management.iQ is a software solution belonging to .iQ product family, developed to automate and optimize the processes related with cash flow at all cash deposit / withdrawal points. This solution allows maintaining optimal amounts of cash in the whole network of ATMs, ATSs, vaults and bank branches.Read more about Cash Management.iQ

<span style="color: #333333">Payments<sup>.iQ</sup></span> – Value Added Services Management

Payments.iQ – Value Added Services Management

Payments.iQ is a full-featured software solution for arranging of receiving payments (for utilities, taxes, penalties), selling all kinds of electronic services (e.g. tickets, recharge codes, vouchers, utilities and so on.), retail banking automation, network management of information and payment terminals and ATMs.Read more about Payments.iQ

<span style="color: #333333">Dashboard<sup>.iQ</sup></span> – Business Analytics

Dashboard.iQ – Business Analytics

Dashboard.iQ – control center for different modules of .iQ platform, based on the latest technology, providing quick access to information influencing the decision making process.(client-server mode or HTTPS protocol).Read more about Dashboard.iQ

<span style="color: #333333">ATMeye<sup>.iQ</sup></span> – Fraud Prevention and Videomonitoring

ATMeye.iQ – Fraud Prevention and Videomonitoring

ATMeye.iQ is an integrated hardware and software solution that provides additional safety and security for self-service devices and their users. The system monitors events in and around self-service devices 24/7, thereby reducing the risk of fraud and vandalism and helping to resolve disputes with customers.Read more about ATMeye.iQ

<span style="color: #333333">ProView</span> – Self-service Devices Network Monitoring

ProView – Self-service Devices Network Monitoring

ProView is monitoring and IT service management software for self-service systems. ProView provides extensive functions covering administration, monitoring and control of self-service networks to ensure that they deliver maximum performance and availability. Read more about ProView

Are you interested in our solution?


Partners

Become our partner. Contact Us